New cancellation policy starting from 13 June 2014
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The right of withdrawal does not apply to distance contracts for the delivery of goods which are not prefabricated and for their production of an individual choice or decision by the consumer is important or which are clearly tailored to the personal needs of the consumer, for example, custom-made and custom printed products.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us
D-63069 Offenbach am Main
Phone: +49 (0)69 - 84 55 66
Fax: +49 (0)69 - 83 83 72 78
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
You can download fill out and submit the model withdrawal form or any other unequivocal statement on our email address widerruf(at)fechtsport-langenkamp.de. If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If the consumer has received goods in connection with the contract:
You shall send back the goods or hand them over to FechtSport Langenkamp, Blumenstrasse 120, D-63069 Offenbach am Main without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Please avoid damage and soiling of the product. Send back the goods preferably in the original packaging with all accessories and with all packaging components. Use a protective outer packaging. If you no longer have the original packaging, please provide a suitable package for adequate protection from damage during transit.
End of the cancellation policy
-> Download information on Return Policy
Fill in the form online; print; sign; fax to 0049 69 83837278 or scan it and send back to widerruf(at)fechtsport-langenkamp.de.
For a merchandise exchange, contact us in advance by e-mail: email@example.com.